Frequently Asked Questions

Standard shipping takes 3–5 business days NZ-wide. Express shipping (1–2 business days) is available at checkout. Rural deliveries may take 5–7 business days. In-stock items ship same or next business day.

Yes, we ship nationwide across New Zealand including rural addresses. Rural deliveries are $14.95 and typically take 5–7 business days.

Orders over $200 (incl. GST) qualify for free standard shipping anywhere in New Zealand. Express and rural surcharges still apply if selected.

Yes, local pickup is available. Contact us to arrange a time and we'll have your order ready for collection.

We carry hardware from trusted brands including Epson, Star Micronics, Bixolon, Zebra, Honeywell, Nexa, Sam4s, and Idealpos. All products come with full manufacturer warranty.

Absolutely. Tell us about your business — the type of venue, how many terminals you need, and your budget — and we'll recommend a setup that works. Call us on 09 274 4581 or request a quote online.

We primarily supply hardware, but we work closely with leading NZ POS software providers and can recommend the best software to pair with your hardware. We also handle software configuration as part of our installation service.

Yes, all prices on our website are displayed in NZD and include GST.

Yes. We supply countertop, portable, and wireless EFTPOS terminals from providers like Windcave, Verifone, and Ingenico. We can also help with merchant service setup.

Yes. Integrated EFTPOS means transactions flow directly from your POS to the terminal — no double-keying amounts. We set this up as part of our POS installation service.

Yes, we offer short-term rentals for events, markets, and pop-up venues. Contact us with your dates and we'll sort you out.

Yes. We offer full installation services including site assessment, hardware setup, software configuration, network connectivity, and staff training. We install systems across New Zealand.

A typical installation includes site assessment, hardware delivery and physical setup, software configuration (menus, pricing, tax), network/connectivity setup, payment terminal integration, and hands-on staff training.

Yes. After installation, we provide phone and email support. For businesses that need regular IT help, we offer flexible support plans — from ad-hoc callouts to monthly retainers.

We service businesses across New Zealand. For on-site installations and support, availability depends on location — get in touch and we'll confirm coverage for your area.

Unused products in original packaging can be returned within 14 days of delivery for a full refund. Faulty items are covered under the manufacturer warranty and the Consumer Guarantees Act. See our Shipping & Returns page for full details.

All products come with the manufacturer's standard warranty, typically 12–24 months depending on the product. Your rights under the Consumer Guarantees Act also apply.